ArchWave Media ("we", "our", or "us") is a full-service marketing agency based at 59/1 Behala, Kolkata, West Bengal, India. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website archwavemedia.com or engage our services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
We collect information you voluntarily provide to us when you:
We may also automatically collect certain technical information when you visit our site, including your IP address, browser type, operating system, referring URLs, and pages visited. This data is used solely for security, rate-limiting, and site performance purposes.
We use the information we collect to:
We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers strictly necessary to operate our services:
All third-party providers are required to handle your data securely and only for the purposes we specify. We may also disclose your information if required to do so by law or in response to valid requests by public authorities.
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 12 months. Job applications are retained for up to 6 months unless we enter into an employment relationship. You may request deletion of your data at any time (see Section 8).
Our website does not currently use tracking cookies or third-party advertising pixels. We may use basic server-side logging for security and rate-limiting purposes. If we introduce cookies in the future, we will update this policy and provide appropriate notice.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include server-side API key protection, IP-based rate limiting, and honeypot spam prevention on all forms. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (India), you have the right to:
To exercise any of these rights, contact us at support@archwavemedia.com. We will respond within 30 days.
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: